We have a few different ways of providing help to users of the labs.

User Support Associate(USA)

Your first line of help if you are currently in one of our managed labs is to ask a USA that is at the front desk. USA’s are in Reid 306, Reid 304 and Roberts 110 to aid users.

Online Assistance

Here you can chat with a USA to get immediate help over the web.
Student Labs Online Assistance

Frequently Asked Questions

Student Labs FAQ